Deliveries to most parts of mainland UK are free of charge, however deliveries to certain remote areas may be subject to a surcharge. Deliveries to the following locations attract the following charges:
Northern Ireland - I am sorry the manufacturer does ship to your location. Please see Escape Shed Range.
Ireland (EIRE) - I am sorry the manufacturer does ship to your location. Please see Escape Shed Range.
Isle of Man - I am sorry the manufacturer does ship to your location. Please see Escape Shed Range.
Isle of Wight - I am sorry the manufacturer does ship to your location. Please see Escape Shed Range.
Deliveries to the Channel Islands and Scottish Isles, Orkney are delivery only to UK mainland port. You will need to arrange the forward delivery from the UK mainland port.
Unlike other companies we do not charge an additional charge to Scotland, Wales, or South West.
Please Note This is a kerb side delivery only. If you have any special requirements or believe access to your address may be difficult for our delivery driver please contact us. If a refuge vehicle can gain access then generally our delivery lorry should be able to but if in doubt please get in touch with us. If you feel you may be located in such an area please call to check prior to ordering.
PLEASE NOTE YOUR CARD IS DEBITED AT CHECKOUT. We will contact you if a surcharge is applicable and at that point you can chose to accept the charge or cancel the order and we will make a full refund to your card. For our full terms please refer to our Shipping Terms
How will my goods be delivered?
Typical delivery is 5 – 10 working days but we do aim to deliver a bit quicker, subject to our special express service option (see above for availability) to certain post code areas (please refer to each product for an estimated delivery date, please note this is not a confirmed date). Orders are placed onto our internal system which will feed your order through to a delivery scheduler who will contact you to advise you of a suitable delivery date. This call is usually well within our lead times with you receiving a call from the transport team 24/48 hours prior to your delivery. If you have not been contacted by our delivery team within 10 working days after your have placed your order please email us.
Delivery is between the hours of 7am – 7pm Mon-Fri. For sheds and log cabin deliveries only, it is possible to request a call an hour prior to delivery but this is subject to the driver having a mobile and cannot be a guaranteed service.
Please note for chicken coop deliveries (normally a 24hr service) the driver will not carry a mobile and will not be able to contact you prior to delivery. Delivery will be between the hours of 7am – 7pm
If you are going to be out on the day of delivery, it is possible for the item to be left somewhere (for example down the side of a house) but at your own risk. To do this you must leave a signed note detailing your instructions in a clear location for the driver to see. It is important that you sign the instructions as this will be taken by the courier as proof of delivery. Please note you can discuss this with your delivery scheduler when they call you to book your order in.
Please note for sheds and log cabins we will always contact you by phone prior to delivery to make sure you are happy with the delivery date proposed.
Please note for chicken coop deliveries you will not be contacted prior to delivery as this is in most cases a 24hr service.
We are unable to specify a delivery time during the day of delivery. Our couriers deliver between the hours of 7am – 7pm.